Complaints

We are committed to providing outstanding services to our valued clients. If you are dissatisfied with our services, please contact us at;

Contact:
Matthew Driscoll
Finsura Insurance Broking (Aust) Pty Ltd
PO Box 686, Castle Hill NSW 1765

Email:
[email protected]

Telephone:
02 9899 2999

We subscribe to Insurance Brokers Code of Practice and the Australian Financial Complaints Authority (AFCA), a free customer service. If your complaint is not successfully resolved by our office within 45 days from the date reported to our office, it can be referred to AFCA to assist in making an independent assessment of your issue(s).

Australian Financial Complaints Authority

Online:
www.afca.org.au

Email:
[email protected]

Phone:
1800 931 678

Mail:
Australian Financial Complaints Authority GPO Box 3 Melbourne VIC